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In the event of Breakage or Missing items

All our products are packed carefully to avoid breakage during transit. Our warehouse staff is specifically trained to control, and improve if required, the packaging of each carton before it is shipped. Please check carefully the packaging and the bottles upon receipt and advise us of any breakage, missing items or any issues on the Proof of Delivery. In this case please immediately contact our Customer Service Team by email at: Sales@ExclusiveWinesDirect.com.au or by phone at 0405 744 423.